- Customer Service
Zendesk AI Agents
Zendesk AI agents handle complex issues on any channel, providing fast, human-like support while reducing costs.
- Paid
- Closed Source
- Horizontal
Zendesk AI Agents
empowers professionals like
- Customer Service Managers Customer Support Teams Digital Marketers E-commerce Managers Finance Managers Healthcare Professionals Sales Teams
Zendesk AI Agents
can assist with
- AI Chatbot Customer Query Automation Customer Support Lead Qualification Order Tracking Workflow Automation
Zendesk AI Agents
Introduction
Zendesk AI agents efficiently manage complex issues across all communication channels. They deliver instant, personalized support, enhancing customer satisfaction while cutting costs. Powered by Generative AI and proprietary intent models, they ensure a highly accurate, human-like experience. These AI agents seamlessly operate on social, web, mobile, and email platforms.
Zendesk AI Agents
Features
✨ Start Fast with Generative AI
Quickly set up AI agents by linking them to your knowledge base. Use Generative AI to handle FAQs, boost first-contact resolution, and achieve 10% automation.
✨ Personalize and Control Conversations
Ensure AI interactions align with your brand by customizing responses and maintaining conversational control for a seamless customer experience.
✨ Automate End-to-End with Backend Integration
Connect AI agents to your backend systems for smooth automation, reducing manual tasks and improving workflow efficiency by up to 40%.
✨ Track Performance and Ensure Quality
Leverage analytics to monitor AI performance, refine responses, and maintain service quality while achieving 60% automation.
✨ Elevate Customer Service with AI
Enhance efficiency and customer satisfaction by letting AI handle the heavy lifting, streamlining support processes, and surpassing 80% automation.
Zendesk AI Agents
Use Cases
✓ Omnichannel Support
AI agents operate seamlessly across social, web, mobile, and email, ensuring consistent customer service on any platform.
✓ Personalized Customer Assistance
Deliver instant, tailored responses using AI-powered insights, enhancing customer satisfaction while reducing response times.
✓ Cost-Effective Automation
Reduce operational expenses by automating support tasks, allowing human agents to focus on complex issues.
✓ Human-Like Interactions
Leverage Generative AI and proprietary intent models to provide accurate, natural, and engaging conversations.
✓ Scalable AI-Driven Support
Efficiently manage high volumes of inquiries without compromising quality, improving resolution rates and overall efficiency.
Demo Videos
Zendesk AI Agents
Integration Method
- API | Gmail | Web Application | Website
