- Customer Service
Lorikeet AI scales customer support with high CSAT, resolving complex issues like order delays & card replacements.
- Paid
- Closed Source
- Finance
Lorikeet
Introduction
Lorikeet delivers AI-powered customer support that scales seamlessly, ensuring high CSAT. Unlike other AI solutions, it follows your support workflows, resolving complex issues like delayed orders and compromised credit cards with accuracy.
Lorikeet
Features
✨ Automates Tier 2 / 3 Support Tickets
Seamlessly manage and automate advanced support tickets to streamline workflows.
✨ Highly Customizable Logic, Escalation Rules, Brand Voice
Tailor the AI’s logic, escalation paths, and brand voice to fit your unique needs.
✨ Deploy in Existing Systems, via Chat Widget, or via SDK
Easily integrate Lorikeet with your current systems through a chat widget or SDK.
✨ Industry-Leading Testing and Simulation Tooling
Benefit from powerful testing and simulation tools to ensure peak performance and reliability.
Lorikeet
Use Cases
✓ Fintech Customer Support
Streamline financial services with AI-driven support for faster, more accurate customer interactions.
✓ Healthtech Customer Support
Improve healthcare support with AI-powered solutions that address patient inquiries and issues efficiently.
✓ Ecommerce Customer Support
Enhance online retail customer experience by automating support for order inquiries, returns, and more.
