- Customer Service
AI Drive-Thru system uses voice AI to automate order taking for fast, efficient service.
- Freemium
- Closed Source
- Travel & Hospitality
Lilac Labs
Introduction
Lilac Labs’ AI Drive-Thru Order Taking system uses advanced voice AI to automate order processing at drive-thrus. Tailored for quick service restaurants (QSRs), the multi-lingual AI agent interacts with customers via the drive-thru speaker, accurately capturing orders and sending them to the kitchen. This solution tackles labor shortages, cuts labor costs, and boosts operational efficiency, leading to faster service, improved order accuracy, and a better customer experience.
Lilac Labs
Features
1) 98% order accuracy
2) Seamless integration with current systems
3) Multi-lingual AI agent
4) Instant response time
5) Smart upselling features
Lilac Labs
Use Cases
1) Enhancing customer service speed at drive-thrus
2) Reducing labor costs in quick service restaurants (QSRs)
3) Improving order accuracy through automated processing
4) Automating the order-taking process for drive-thru efficiency
5) Creating consistent upselling opportunities for higher sales
